Meet Sophie..

Hi, nice to meet you, I’m Sophie
*offers firm handshake and best smile*

Despite being told from all corners of the media, my parents, and almost all adult acquaintances that I would end up on top of a big pile of unemployed, living at home, graduates after finishing my UCL degree, I seem to have landed on my feet.

That is, I’m here, less than a month after finishing uni, being the ‘affiliate marketing officer’ (no less) for Red Button Design. If that wasn’t good enough for you I’m also being paid for it by the UCL Advances internship scheme. So take that scaremongering media.

Anyway enough about me- oh go on then just a little bit more-. I’m a history of art graduate who took philosophy as a subsidiary subject. I have a wide range of interests (art, music, travel, parties), am very ambitious and a teeny bit (read: a lot) competitive. I also want to work at something that I feel is worthwhile and that makes a positive contribution to the world. Then I can be a really, really smug adult.

So that’s what drew me to Red Button Design; a business that could improve the standard of living for many communities in the world, and at the same time make a profit. I was not at all enticed by the fact I might get to go to a party and meet Peter Jones (ok well it was at least the 5th reason on my list).

Now after all my gloating and celebrating at defying the unemployment odds, I have actually had some work to do. Tea-making it wasn’t. So far I’ve been drafting letters, making spreadsheets and mood boards, attending meetings with potential business collaborators and tweeting my progress. Who was it that said work is more fun than fun?

Unfortunately I can’t tell you entirely about the project that most of my energies are being directed towards. If we keep you in suspense it builds up the anticipation you see… BUT I can tell you that you will like it. Especially if you are a woman (or know one), who likes gorgeous things but also has ethical tendencies. Ooooh. Did I mention I’ve been contacting Angelina?

So I will leave you there, hanging on to the cliff of suspense, wondering what Midomo has to do with a luxury item. Meanwhile Amanda and I will go and get a cup of tea (not made by me).

Sophie x

Snapshot: July 2010

So the last post, June's Snapshot, was one of the most viewed posts I've ever written outside of the 12 Lessons Series. Who'd have thought you'd actually appreciate a bit of concrete info! Obliging as ever, I thought I'd make it a regular thing and see how long it takes you to get bored ;-)
Welcome to July's Snapshot...

Growing the Team
Spoilt for choice I have hired not one, but two new interns into the Red Button Family. Sophie Orbaum and Esme Jones are both fantastic UCL graduates poised to take over different parts of our sales and marketing efforts. Not exactly chosen for their propensity to be shy and retiring, I'll let them introduce themselves in due course!

Design and Build
Whilst awaiting delivery of our new units, design and build has turned into an operations and logistics mission relating to sales targets and the speed at which we are able to roll out in various regions/countries.. However, as ops & logistics is one of my least favourite things, it has also provided the opportunity for parallel fantasy-planning for our impending launch party! What can I say? Needs must on both accounts!

The Internets
Work has begun, not just on a new space for the blog, but a complete redesign of the site-that-never-really-was. Though, for convoluted and uninteresting reasons we have always based at thisisredbutton.co.uk, we've recently secured redbuttondesign.co.uk and midomo.co.uk for development. Big on ideas but strapped for time and resources, these are coming along very slowly indeed, so any web designers fancying a bit of pro bono work in return for love and beer/wine please do give us a shout! :-)

Sales and Marketing
Gosh this is an exciting subject at the moment! So, not only will you be able to buy a Midomo online this Christmas and donate it to a certified NGO of your choice, but we have a very sexy, top secret retail collaboration underway which .. well.. I can't say much (Sophie will kill me) but it's awesome. Really awesome.

Safety and Certification
Happy to say that following on from last month's hinting, we will be working with the London School of Hygiene and Tropical Medicine to test our new prototypes and corroborate the previous trials undertaken up in Scotland and, subsequent to winning the National Laboratory Services design award for environmental technology last year, we will also be benefiting from this exciting partnership to create a simple water-safety diagnostic test, suitable for use on site. Cool, huh?

Problem Solving
Well, James elected to remove last month's problem by getting too sick to work for a while. Oh yes, despite me clearly telling him he was not allowed to go away and get ill, he managed to get Malaria ... all of two weeks before having his thunder stolen by Cheryl Cole! Don't worry though, he was well looked after and is now on the mend - meaning that I will very shortly get to battle with temptation at the Apple Store after all..

Reading
I'm currently reading The Island by Aldous Huxley on the recommendation of one of my shareholders and I just can't believe I haven't read it before.. No excuses, it's amazing, get your hands on a copy now!

Watching
Professor Philip Zimbardo's RSA Animate contribution The Secret Powers of Time which looks at the way in which our individual perspectives of time not only affect our work, health and well-being but how, depending on which of the six "time zones" you live in, time also influences who we are as a person, how we view relationships and how we act in the world..

Moonlighting
at Pants to Poverty trying to coax them into being an all singing, all dancing, blogging, tweeting, facebooking lot. Y'see what I did there? I'm worth every penny they're not paying me.. :)

RBD Snapshot: June 2010..

There's a slight possibility you've already noticed this, or previously had it brought to your attention, but it's June already. Yes, no less than 45.2% of 2010 has already gaily paraded by and is now drinking in the pub..

So having avowed to be better at communicating (as opposed to just making noise) here's a quick insight into a few of the goings on around here..

Growing the Team
Not content to settle at 12 we're after a Lucky 13th RBD'er. Using UCL's fantastic Advances Internship programme we have already had over a dozen excellent CVs and will be interviewing and hiring over the coming fortnight. For your interest, this is the 'job description' as advertised..

Design and Build
Work has recently resumed with alacrity towards our centrally manufactured prototypes and within a week we should know when the first samples will arrive in the UK.. Do I even need to say you'll be hearing more on this soon? ..

The Internets
I am trying to clear some space to tidy up our web presence. I know it's still rubbish, it's something that started badly way back in 2007 and has never really been resolved. Plans are afoot to create something worthy but, in the mean time, here's a sneak preview of this blog's soon-to-be new home. Don't switch your RSS just yet though - it still needs a little work!

Sales and Marketing
Speaking of online.. would you like to be able to buy a Midomo online this Christmas and donate it to a certified NGO of your choice? Yes, we rather thought you would.. working on it.

Safety and Certification
Just peeking over the horizon, we have some very exciting partnerships for certifying Midomo's performance both in the field and a repeat test under Lab conditions. Thinking a little further forward (and don't you ever accuse us of being unambitious) we're exploring the possibility of creating a new water-safety diagnostic test, suitable for on site use by minimally trained individuals..

Problem Solving
It would appear that, over the weekend, James was able to find a source of mains electricity for his MBP on the road towards Kenema. It would also appear that Salonean electricity and shiny Apple devices don't mix. Within a few hours of work, and just a few minutes on Skype with me, the power cable met it's demise with a exasperated little 'pop'* and the MBP would charge no more. Now we're both wishing he'd stayed old skool and stuck to the oil powered generator in Bo and all that remains is for me to:
    a) go to the Apple store and purchase a new power cable.. only a
       new power cable.. and NOT an iPad...
    b) somehow safely send my existing power cable to Sierra Leone..
    c) preferably arriving in less than the 8 weeks remaining before his
       visit to the UK
    d) get it somewhere James can collect it
    e) send him these instructions..


In other news, here's some of what I have been up to..

Reading
I've just finished reading The Spirit Level and can't recommend it enough. I tend to alternate between books I want to read and books I categorise under 'development' (professional or personal) I rarely enthuse about the latter, as useful as they are, so it came as some surprise that this was a funny, engaging and insightful look into why inequality not relative wealth / poverty is the root of society's ills..

Watching
“How to start a movement” ..what transforms a lone nut into a leader.
It's a 3 Min TED talk by Derek Sivers and I cannot encourage you enough to watch. Seriously, you can view it in the time it takes the kettle to boil and it'll make your morning

Moonlighting
On a project code named "Hackney Pirates" which is every little bit as cool as it sounds and gives me regular opportunity to drop nautical puns and speak like a pirate. Learn more via the usual ports of call ;) @HackneyPirates, Facebook and though still a work in progress, we're online at www.hackneypirates.org


Not sure that's quite how an informative blog post ought to go - but feedback always welcome via Twitter or comments below.

* I totally made that up. I have no idea what sound, if any, it made when it failed.
Picture credit to James who is has been uploading some amazing images to this album

Human Nature, Social Enterprise & Business Models..

Last week, from the comfort of lying prone in the grass on the sun baked Highbury Fields, I Tweeted a few ethereal thoughts on social enterprise business models. These were widely ignored ;) but a few people commented and so I decided it was worth expanding on, if only to clarify my original musings...

The original Tweets, responses, and my narrative clarification:

@RedButtonDesign:
Recent human meddlings aside, Nature is the perfect system.. But how does everything "get done"? Does Mother Nature have a to do list? ;)
.. or .. 1) when whatever happens is good.. nothing truly needs to 'get done'.. 2) or when things do what they do because of what they are..
..then whatever happens is a direct result of the actual nature of things. It's an honest system in the sense that there's no should/ought..
Pondering how #socent can build on the real nature of people .. (assuming we think humans are basically good well meaning creatures)..
..to create biz models that are more natural, less 'work' .. if we're basically good, the systems allowing us to act on this and *do* good..
..should be simpler? Or have we overworked our nature??
// Today's ramble brought to you by #zenhabits #socent & sunny day in the park.. ;)

Responses:
@Ghww: Re @RedButtonDesign multitweet: I warn against seeking 'natural' solutions. Capitalists have always done this. & nature has no should/ought.
@RedButtonDesign: RT @ghww: "nature has no should/ought" that's my point, a system that relies on discipline of it's agents to uphold the system will fail things will inevitably act according to their nature, therefore you have to adapt systems to human nature, not human nature to systems. Problem is we've forgotten what our real nature is, so we need to get that back ..
@curtistim: @RedButtonDesign so, a truly 'social' enterprise that treats humans as persons rather than functional, fictional commodities?
@Adilabrar: @RedButtonDesign come again?

So, some confusion...
Let me clarify.

Premises:
- Nature is a self organising, self perpetuating system
- Humans are basically good.
- Social Enterprise endeavours to be a self organising, self perpetuating system which allows Humans to act upon their natural instinct to be good.

Problem:
Current Social Enterprise business models do not appeal to our natural desire to do good, they appeal variously to our sense of obligation, guilt, commerce or vanity. All of which are strong enough drivers to promote action, but none of which are sustainable as they lack a certain authenticity of motive.

Argument
Nature works as a system because the system is simply the sum of the given behaviours of the elements within it. As soon as you try to force nature to act against these impulses.. (want seasonal fruits all year round, want forests here but not here, more of these creatures and less of those..) you disrupt the system and it acts out, or fails.

Humans vainly like to think of themselves outside this system, But the fact is, we have a set of characteristics which are inbuilt and though we may very successfully train ourselves to repress and control these characteristics, we aren't doing anything more than that. They're not going away.. we're just learning how to displace them.

Interestingly, one of the things that many societies have done, is suppress the desire for equality by suggesting (falsely) that achieving a higher status is actually beneficial. Capitalism and clever advertising have systematically manipulated our natural instincts until we have a situation where hierarchies, not communities, appeal to our evolutionary instincts to protect ourselves and our families. It's not as simple as desire. We create safety (or an illusion of) by having more .. more money, more food, more power, more weapons.."more". Where as traditionally it was understood that the best thing for an individual and their offspring was to be within a community of equals.

Only now are we beginning to gain perspective and see more clearly that this is fallacious. Brilliant works like The Spirit Level clearly demonstrate that inequality doesn't just cause more suffering to those at the bottom of the scale, but verses an equal society, inequality actually causes suffering to those at the upper end of the scale to.

So, my thoughts were that rather than create a system of business models and structures for social enterprise which are then implemented based upon the inequality we have mistakenly promoted: to create models based on the natural sense of equality and species protection that we diverged from, prior to this. To build the new system upwards from the last healthy point of development.

If you do that, and look at the way we naturally wish to express goodwill and philanthropy - it isn't from a distance. It isn't by signing a direct debit to a high-brand charity in return for receiving their end of year report. It is by having a human interaction, a human, emotive response to the act of helping another. Doing good makes us feel good, current models of Social Enterprise disconnect the act from the primary benefit of the act. Much in the way that Milgram's famous study allowed people to act more cruelly than anyone imagined when they were divorced from the effects of that cruelty, bringing people together to face the effects of their kindness will, undoubtedly, promote them to act with a generosity beyond that which we currently account for.

Conclusion:
Social Enterprise needs to be a force which enables the reconnection of our naturally good nature with the pleasure of doing good. The only way for this to happen is for the "models" to build upwards from true human impulses, not to build backwards or sideways from the capitalist mess we have created.

Shine 2010 Fink Club: What I meant to say was....

May 13-15th saw the great and the good of social enterprise (and a few people I think must've snuck in the back door) gather for Shine 2010.
The original unconference upped the anti for it's 3rd year. One of the bolder ideas in a fantastically crafted, inspiration packed event, was the Friday night, not Fight Club but "Fink Club"..

"A boxing ring, 4 opposing positions, 4 pugnacious and opinionated social entrepreneurs refereed by the legendary Liam Black of Wavelength. The gloves are off. You decide who wins"

Oh yes...
Rod Schwartz, investor, serial entrepreneur and founder of Clearly So.
David Barrie, regeneration consultant, film-maker and founder of The People's Supermarket.
Saeeda Ahmed, Social Enterprise Ambassador, SSE Fellow, founder of community regeneration company Trescom

and .. Me. Literally, they couldn't get anyone better ;-)

My rallying cry in the face of calls to man up, become more commercial and attract more equity finance was, surprisingly, for social enterprise to "stay young, stay hungry & stay innovative" ..
Well, there was definitely hesitation, and repetition, as well as language Russell Brand and Wossy would have blushed at (sorry mum) but here's what I planned to say, the PG version..

---

"What is the most important contribution that social entrepreneurs can make to our society now?"

The most important contribution we can make to society, is to recognize that whilst the sector we have created is good – it is not the holy grail and it cannot and should not attempt to “do it all”.

Social Entrepreneurs are not like other entrepreneurs. We aren’t here in the ruthless pursuit for money, power and influence, we are here because we have organisations addressing the fundaments of human nature. Problems which are not new to society but, thanks to us, are now being approached with a new hunger and a fresh creative spirit.

This is a sector that is still dominated by early stage new start organisations. It’s fantastic! Young organisations are special. They’re cash strapped, they’re resource limited, they’re geographically and sector focused; they have to be responsive and single-mindedly motivated to create impact, they've a childlike desire to prove themselves in the wider world.

And as soon as you begin to shepherd them along the well trodden path towards traditional commerce, towards the status quo, you lose these characteristics.
The stability afforded by bountiful capital and regular contracts tempers the hunger, it introduces a fear that hinders innovation, what was once youthful and unafraid to make mistakes becomes risk adverse and unresponsive..

We must resist. We should not be swayed down a path of complacency by political buzz words and the all too common belief that if we throw enough money at it, it’ll somehow get better.

Yeah,
It *is* tempting to think that we can change the way investors think. But investors have a mandate to maximize profit. Do you??

I’m not anti-commercialising socent per se, for goodness sake, if we create anything of any real value the commercially minded will come right in and “monetize” it anyway whether we like it or not! I’m simply suggesting we don’t do their job for them.
It’s not the place of social entrepreneurs to fit our round sector into their square boxes

No. The SINGLE greatest contribution we can make right now is to harness the sectors majority; the youthful, hungry and innovative majority and focus our efforts for impact, continuing to innovate where innovation is needed most.

Stay Youthful.
Stay Hungry.
Keep Innovating.

Lets skip some of the narrative and get right to the good news..

Yeah yeah, I hear ya: "It's all well and good telling us what you did 12 months ago but where are you now? Are you still going? ..Does it work? ..Can I buy one?"

Well, the short answer is yes, yes, no, not yet. Let me expand, but skip some of the narrative... 'eh? (buy me a drink in the pub if you want the rest of the "Dragon's Den" story, the "Law suit against a major business support agency" story, or the "3 minutes away from losing our patent" story .. buy me the whole damn bottle if you want the "So, you're in London.. and James is living in Sierra Leone??!" story..) ..and get right to the good news.

We're funded.
We've re-designed, re-branded, we've got manufacturers, suppliers, and we're beginning production.

There, that's better isn't it?

I won't say too much while we're still pushing paper on the investment, but suffice to confirm the deed is done (was settled on my 26th Birthday none-the-less). And incidentally, for those who knew us way back when, this means that the, long in exile, 3rd director is no longer with the company in any facet; shares, power or intellectual property
(if you don't know this story .. add it to the 'buy me a drink' list above!)

Unbelievably this also means we are now a team of 12. James heading up product design and cultural implementation, myself on business model development and sales/marketing, we have a primary investor, a non exec director, 4 vocal and hugely talented 'value-adds' and 4 (mostly) silent loyal supporters!! It sounds more hectic than it is, though, as the reality remains I'm the only full timer and most days I work from home.

I should expand on my mention that James is living in Sierra Leone. He left (the country not the company!) about 6 weeks ago to apply his engineering skills to developing an appropriate and accessible way to dig water wells in developing countries. Not only is this a natural expansion for Red Button Design and extremely valuable in terms of the data being gathered, but we also hope that the team he is forming can become our first worker owned manufacturing co-operative. You can follow his work via his Blog, his updates on Twitter: @RBDAfrica and see some of his pictures on Flickr

Product-wise, thanks to a concentrated effort by James, our design support team at Quadro, and our international sourcing contacts at Tiger Global, we have finalised what would have been "ROSS 3.0" but is now simply known under our new name 'Midomo'.

Midomo is about to undergo its first production run with our new manufacturers and suppliers. We expect this to go ahead within the next 8 weeks, meaning we should have something for you to put your grubby paws all over come Autumn! And yes, expect a London-based launch party in which I force lovely influential humanitarians, entrepreneurs & willing volunteers to publicly drink Midomo-purified water and hope they're still talking to me a week later.. In more ways than one!!

Which brings me on to that very obvious question.. "When can I buy one?"..
Now, my team don't like me making promises about when we will be ready to make commercial sales, so I absolutely cannot say that I expect to close the first orders in November. But as soon as everyone is comfortable announcing November as our expected sales date, I promise I'll let you know... ;-)

Just one last thing, this post actually has a slightly ranty but honest and well meaning Addendum, which you can read, if you so wish, by following the link below...

Addendum: An Optional Explanation Of Time & Rescouces..

Addendum: An Optional Explanation Of Time & Resouces..

Appreciably, there are always a lot of questions surrounding the length of time this has been under development. Some genuinely interested .. some pushing on accusatory .. (some worse..) And I would be lying if I didn't say that, on occasion, I find this a rather irritating and difficult issue to address. I can't help but wonder what one imagines the capability could be, for two broke students to run and fund an R&D project on a new technology which needs certification from the World Health Organisation itself? Just how anyone, at 25, goes about getting meetings at the United Nations, raising half a million quid.. let alone the hum drum question of how to afford your mobile phone bill when you're refusing to take a 'real' job..

Don't get me wrong, though this sounds aggressive it really is nothing of the sort. I completely understand that given my pitch often includes the statistic "lack of access to safe drinking water results in 10,00 deaths every day" people gain a sense of urgency! The same sense of urgency perhaps that we all have, at RBD, and keeps us working on the project despite some unimaginably taxing and harrowing personal sacrifices.

I often use the analogy of a vaccine or a new drug to make my point known. because even once the development and internal trials are finished, the sheer beurocracy of creating something which essentially takes another human beings life, and puts it in your hands ...

Well.
That isn't a process I am willing to rush.

But I do get it, and I genuinely apologise to those of you who feel this has been a long time coming. I feel your boredom, eagerness and frustration more acutely than you know. I invite you to get in touch and find out how we've been progressing - you never know, there might be something you can do to help speed the process along..